Privacy Policy of Rich Royal Casino
At Rich Royal Casino, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
Information We Collect
We collect certain types of personal data to provide you with a better gaming experience:
- Personal information such as your name, email address, and contact details
- Account information such as your username, password, and preferences
- Payment details for processing deposits and withdrawals (encrypted)
- Device and browser information, including your IP address, operating system, and browser type
- Game activity and interactions on the platform
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To process payments and withdrawals
- To provide customer support and respond to your inquiries
- To send you promotional offers (with your consent)
- To comply with our legal obligations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML)
Your Rights Regarding Your Data
As a user, you have the following rights regarding your personal data:
- Access to the data we hold about you
- Correction of any incorrect or incomplete data
- Deletion of your personal data
- Withdrawal of consent for receiving marketing communications at any time
- Complaint to data protection authorities if you feel your rights have been violated
Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Legal compliance: When required by law or legal process
- Payment processing: To facilitate deposits and withdrawals
- Fraud prevention: To detect and prevent fraudulent activities
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie consent banner.
Data Protection and Security
We use SSL encryption to protect all your personal and financial data. Your information is stored on secure servers and protected by industry-standard security protocols.
Data Retention
We retain your personal data only for as long as necessary to fulfill our legal and contractual obligations. After that, we delete or anonymize your data securely.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will become effective immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or your personal data:
- Email: [email protected]
- Live Chat: Available 24/7 on our website